Start with a confirmed signal
Require consecutive failures — or agreement from a second region — before opening an incident or sending a notification.
Incident response
Turn a failure into a clear next move.
Monitero connects detection, evidence, ownership, escalation, and recovery so your team can resolve incidents without guessing.
- must independently agree before paging
- 2 locations
- must independently agree before paging
- 'up' results required before recovery fires
- 2 consecutive
- 'up' results required before recovery fires
- escalation survives a process restart
- Durable state
- escalation survives a process restart
T+0s
Failure detected, recheck fires
The moment one location reports down, an immediate peer recheck runs at the others.
Confirmed
Incident opens, alert fires
2 locations must agree (or a 2-of-5 pattern for single-location monitors) — the same gate governs both.
T+10 min
Escalate: still unacknowledged
Page the backup responder by SMS or voice, per your escalation policy.
T+20 min
Escalate again
Still unresolved — notify the on-call manager by email. Acknowledging at any step cancels the rest.
How it works
One calm workflow from signal to resolution.
Group one outage together
Collapse related monitor failures into one incident group and show the locations and symptoms involved.
Follow the full lifecycle
Acknowledge, investigate, add notes, assign responders, resolve, reopen, and preserve the timeline.
Move from alert to action
Use diagnosis evidence, HAR traces, escalation paths, dependencies, and post-incident RCA in one workflow.
What makes it powerful
No split-brain between "paged" and "confirmed"
The same confirmation gate governs both incident creation and alert notification, so there is never a case of an incident opening silently or an alert firing before anyone agrees something is actually wrong. Recovery is confirmed the same way — a monitor flapping up/down no longer produces a recovered→triggered→recovered stream of notifications.
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